SHIPPING & RETURNS

When will my item be dispatched?


We aim to dispatch all orders within 3-5 working day. During busy seasons such as Christmas lead times may be extended!




Delivery


Royal Mail 1st class - £3 Royal Mail 2nd class - £1 International Royal mail tracked - £16 (We do not provide Delivery Duty for outside of the UK) If you have selected first class postage at checkout we will prioritise your order and dispatch it as soon as possible. Larger Items may be sent via Hermes




Returns


Unfortunately we do not accept returns on our personalised items! (please check all spellings and wording before you send us your details!) If you believe your item has arrived in correct or faulty please contact us within 14 days of delivery to discuss the next steps!




Where is my order?


We understand that some times things get lost in the post! If you item hasn't turned up within 13 days after a dispatch email has been sent please contact us! We can track every parcel we send out!