Frequently asked questions
When do we work?
We currently work Monday - Friday: 9-4:40
We aim to respond to all emails within 24hours however please allow up to 48 hours for a response.
Can I change a product?
We can only provide so many options for our products, if an option or colour you want is not available please contact us and we can sort this out for you! Unfortunately this could delay your oder by a few extra days if we have to order in special colours, however we will still aim to have your product with you as soon as possible.
Bespoke Comission
We are always open to new ideas and challenges so if you have an idea drop us an email: hannah@giftsbyhannah.com and we'll see what we can come up with!
Want to work with us?
We are always looking for ways to expand and grow if you want to work with us drop us an email: hannah@giftsbyhannah.com with your ideas and we'll get back to you as soon as we can!
